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Questions, comments, concerns? We'd love to hear from you!

For any questions, email us at ktandcoboutique@gmail.com or fill out the contact form below.

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FREQUENTLY ASKED QUESTIONS

GENERAL

What payment methods do you accept?

We accept credit/Debit Card, Check, Cash, and Square. We can also do a manual card entry over the phone.

Do you sell gift cards?

Yes! Our gift cards make the perfect gift for special occasions and holidays.

Do you offer special discounts or reward programs?

We sure do! We have a couple discount programs:

-Military and First Responders receive 10% off of a total purchase (thank you so much for your service!)

-We also have a punch card, it is called the KT Loyalty Club. Recieve a punch with every purchase, and after 5 punches, you get 20% off on anything you'd like!

RETURNS

What is the return policy?

KT & Co. will accept returns/exchanges on any item up to 30 days after the purchase date. The item must have either the receipt or price tag.

If the item is damaged, worn, or soiled with odor, the return/exchange will not be allowed.

Thank you, KT & Co. Boutique MGMT.

Do you offer refunds?

Yes, we offer refunds in cash, in-store credit, or we can refund it back to your credit/debit card.

The item I ordered doesn't fit, can I exchange it for a different size?

Absolutely! We have a 30-day return and exchange policy for unworn items. Stop by the store with your receipt and the item and we will get you taken care of!

ORDERS

How do I make changes to an order I've already placed?

The best way to make changes to an order that you've already placed would be to reach out to us here at KT & Co. Boutique!

You can email us at ktandcoboutique@gmail.com, call the KT & Co. Boutique store at 812 - 818 - 4206, or you can reach out to us on our KT & Co. Boutique Facebook page.

When will I receive my shipped order?

You will receieve your online purchase in 3-5 business days.

What should I do if I never received my order?

If you never receieved your order, please reach out to us with your order number right away so that we can look into it for you!

You can reach us at ktandcoboutique@gmail.com, call the KT & Co. Boutique store at 812 - 818 - 4206, or send us a message on our KT & Co. Boutique Facebook page.

What should I do if I received a damaged/defective product?

If your item arrives damaged, please reach out to us within the 30 Day Return/Exchange period so we can make it right!